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Root Cause Analysis Concepts and Best Practices for IT ...

Root Cause Analysis Concepts and Best Practices for IT Problem Managers By Mark Hall, Apollo RCA Instructor & Investigator ... The problem management component of the Information Technology Infrastructure Library (ITIL)1

http://www.sologic.com/sites/default/files/Root-Cause-Analysis-Best-Practices-for-IT-Problem-Managers-Indust-Engin-April-2010.pdf

Date added: February 8, 2013 - Views: 68

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Root Cause Analysis Template - Mind Tools

Root Cause Analysis Template For . information about Root Cause Analysis, visit www.mindtools.com/rs/RCA. Issue Likely Root Cause Possible Solutions Description Source Criticality Description Likelihood Information Description Risks Measure of Success Level ...

http://www.mindtools.com/pages/article/worksheets/RCAtemplate.pdf

Date added: November 20, 2011 - Views: 815

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ROOT CAUSE ANALYSIS - Clark County School District

ROOT CAUSE ANALYSIS ... Improvement > Templates and Resources >2012 CCSD School Improvement Template. Assessment, Accountability, Research, ... technology competencies collaboration evaluation history capacity .

http://ccsd.net/resources/aarsi-school-improvement/pdf/planning/school-improvement-planning-basics-root-cause-analysis.pdf

Date added: June 18, 2012 - Views: 42

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Still trying to figure out what went wrong? - Toolbox.com Home

Root Cause Analysis (RCA) is a methodology for identifying and correcting the most important reasons for ... to Information Technology discipline. The literature regarding Root Cause Analysis usually describes the main RCA dictionary in terms of:

http://hosteddocs.ittoolbox.com/GJ102105.pdf

Date added: November 25, 2011 - Views: 90

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Root Cause Analysis - McCombs School of Business

Information technology specialists must always ask themselves, ―Is this a problem I should try to solve?‖ If not, is it a problem that you need to bring to the attention ... Root Cause Analysis Template Root Cause Analysis for ASTA

http://www2.mccombs.utexas.edu/courses/mis374/Resources/RootCauseAnalysis/RootCauseAnalysisReading.pdf

Date added: March 16, 2013 - Views: 15

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Getting Root Cause Analysis to Work for You

Getting Root Cause Analysis to Work for You Alexander (Sandy) Dunn Director, Assetivity Pty Ltd Webmaster, Plant Maintenance Resource Center Summary

http://www.plant-maintenance.com/articles/Getting_Root_Cause_Analysis_to_Work_for_You.pdf

Date added: January 28, 2012 - Views: 15

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Root Cause Analysis - QSEN

Root Cause Analysis: A Creatvie Teachni g Tool ... To use Information and Technology to manage knowledge & support decision-making. Error reduction. Data-base for quality. Evidence Based Practice ... template for use in complex situations. ...

http://www.qsen.org/docs/2012_conference/QSEN_2012_Hodges.pdf

Date added: July 15, 2013 - Views: 6

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Understanding Root Cause Analysis - TÜV NORD | Making our ...

9.2 ‘5 Whys’ Route Cause Analysis Template ... What is Root Cause Analysis? Root cause analysis is a problem solving process for conducting an investigation into an identified incident, problem, ... Investment in new technology

http://www.tuv-nord.com/cps/rde/xbcr/SID-F093116E-97F04569/tng_be_nl/bijlage-nieuwsbrief-januari-2013-brc-understanding-root-cause-an.pdf

Date added: May 5, 2013 - Views: 49

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Using Root Cause Analysis to Reduce Falls in Rural Health ...

Using Root Cause Analysis to Reduce Falls in Rural Health Care Facilities Patricia Ruddick, RN, MSN; Karen Hannah, MBA; ... PSIC, including the project manager for the AHRQ Health Information Technology (HIT) Implementation Grant, ...

http://www.ahrq.gov/downloads/pub/advances2/vol1/Advances-Ruddick_61.pdf

Date added: February 21, 2012 - Views: 38

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Ch 5 Root Cause Analysis Template

... Inappropriate tools, equipment, technology, or resources available to the performer _____% j) AMR - Inappropriate work load distribution or design of work space, job, tasks, policies, procedures, ... Microsoft Word - Ch 5 Root Cause Analysis Template

http://performanceandroi.com/uploads/Ch_5_Root_Cause_Analysis_Template.pdf

Date added: June 13, 2013 - Views: 9

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Explosion kills one Cause Mapping - Root Cause Analysis ...

For a free copy of our Root Cause Analysis Template in Microsoft Excel, ... Cause Mapping is a Root Cause Analysis method that captures basic ... nuclear technology. The public relations issues associated

http://www.thinkreliability.com/InstructorBlogs/blog-BlastNuclearWasteSite.pdf

Date added: April 9, 2014 - Views: 3

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Root Cause Analysis Webinar Introduction v2

Root Cause Analysis Webinar Sponsored by Ops A La Carte DfR Solutions SigmaQuest ... Al Alaverdi, VP Technology, SigmaQuest. PRESENTERS Presentation 1: ... Example 8D worksheet/ report template (on following pages) provides:

http://www.opsalacarte.com/pdfs/Tech_Papers/RCA_Webinar_by_Ops_A_La_Carte.pdf

Date added: December 18, 2011 - Views: 59

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Ch 5 Root Cause Analysis Matrix Template - performanceandroi

equipment, technology, or resources available to the performer _____% _____% _____% _____% j) AMR - Inappropriate workload distribution or design of work space, job, tasks, policies, ... Microsoft Word - Ch 5 Root Cause Analysis Matrix Template

http://performanceandroi.com/uploads/Ch_5_Root_Cause_Analysis_Matrix_Template.pdf

Date added: January 28, 2012 - Views: 40

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Cause Map - Explosive Water from Fracking v1

related to overall issue For a free copy of our Root Cause Analysis Template in Microsoft Excel, ... Cause Mapping is a Root Cause Analysis method that captures basic ... As with any new technology, ...

http://www.thinkreliability.com/InstructorBlogs/blog-fracking.pdf

Date added: July 7, 2014 - Views: 1

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Root Cause ppt. - Clark County School District

Root Cause Analysis: ... Monitor personal technology. Pay attention to hand signals. Provide feedback in the “Parking Lot. ... of SIP template Facilitators will assist with clarification of ...

http://ccsd.net/resources/aarsi-school-improvement/pdf/planning/root-cause-analysis-school-level-teams.pdf

Date added: November 28, 2012 - Views: 45

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Business Case Analysis - DEL REY Systems & Technology, Inc.

information technology (IT) projects, acquisitions, ... • Promote the rigorous analysis necessary to identify the root cause of a valid need; ... Standard Business Case Analysis Template (g) DON CIO memo of 30 June 2011, Subj: ...

http://www.delreysys.com/lpg/templates/reference/Product%20Support%20Manager%20Guidance%20and%20Information/DON%20Standard%20BCA%20Template%20User%20Guidance_V1%200_20110715.pdf

Date added: July 6, 2013 - Views: 5

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Using SAP Root Cause Analysis & System Monitoring for SAP ...

e Using SAP Root Cause Analysis & System Monitoring for SAP Mobile Platform Document Version: 4 SAP AGS Customer Use

http://wiki.scn.sap.com/wiki/download/attachments/328468178/Root_Cause_Analysis_for_SUP.pdf?version=1&modificationDate=1368019980415

Date added: November 24, 2013 - Views: 8

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Sample Risk Management Plan for a Community Health Center

• Event investigation, root-cause analysis, and follow-up • Failure mode and effects analysis • Provider and staff education, competency validation, and credentialing requirements ... • Information technology

http://bphc.hrsa.gov/ftca/riskmanagement/riskmgmtplan.pdf

Date added: October 22, 2011 - Views: 118

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Root Cause Analysis Handbook: A Guide To Efficient And ...

Root Cause Analysis Handbook: A Guide To Efficient And ... Knowledge In A Wide Range Of Information Technology ... HTML Hi-fi Technology Website Template With Resale Rights Project Management For Engineering And Construction *NEW!*

http://www.dlfiles24.com/pdf78/108354041-root_cause_analysis_handbook_a_guide_to_efficient_and_effective_incident_investigation_third_edition_donald_k_lorenzo.pdf

Date added: August 11, 2013 - Views: 41

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BIRT Performance Scorecard Root Cause Analysis and Data ...

BIRT Performance Scorecard Root Cause Analysis and Data Visualization The Path to Higher Performance

http://www.actuate.com/download/brochures-datasheets/bi-brief.pdf

Date added: December 19, 2013 - Views: 6

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Security Incident Response Plan Template For IET Unit ...

Staff from each Information and Educational Technology (IET) unit has contributed to ... Formal template changes will be approved by ... Root cause analysis. ...

http://security.ucdavis.edu/pdf/iet_irp.pdf

Date added: May 2, 2013 - Views: 37

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Sample Maintenance Audit Report - Lifetime Reliability

4.6 Information Technology ... Appendix H Sample Major Stoppage (Root Cause Failure Analysis) Process Appendix I Sample Job Types, Status, Priorities Procedure Appendix J Applicable Asset Maintenance Management Standards and Guides .

http://www.lifetime-reliability.com/consulting/maintenance-management/Sample_Maintenance_Audit_Report.pdf

Date added: October 27, 2011 - Views: 257

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Analysis of Root Causes for Chemical Accidents Basis on ...

c Tokyo University of Agriculture and Technology, 2-24-16, Naka-cho, Koganei, Tokyo 184 ... a novel template approach across all principal activities was used. This template configures five types of ... Applying the Business Process Model for Root Cause Analysis To analyze the root causes, ...

http://www.aidic.it/lp2013/webpapers/170fuchino.pdf

Date added: August 6, 2013 - Views: 1

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Operational Analysis Template - BLM - The Bureau of Land ...

Operational Analysis Template FY 2008 1. Administrative Information Investment Title ... Based on the customer and user analysis and performance analysis, discuss the root cause of the gap, and what, ... include investing in technology compliant with the BLM EA; BPR; ...

http://www.blm.gov/pgdata/etc/medialib/blm/wo/Information_Resources_Management/policy/im_attachments/2008.Par.18446.File.dat/IM2008-052_att1.pdf

Date added: November 1, 2011 - Views: 20

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VERSION 07.22.08 20.2.7 NMAC – EXCESS EMISSIONS ...

including an act of God that caused the source to exceed a technology-based emission limitation in the permit [20.2.7.113.A NMAC]). ... root cause analysis methodology, check other and indicated the method used (include reference). C.

http://www.nmenv.state.nm.us/aqb/enforce_compliance/documents/RootCauseAnalysisFormInstructions.pdf

Date added: January 28, 2012 - Views: 29

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Organizational Impact Analysis - McCombs School of Business

The root cause analysis is necessary for identifying the real root cause. But, ... the most of the technology your team delivers. ... • Organizational Impact Analysis Template • Organizational Impact Analysis - Hillel

http://www2.mccombs.utexas.edu/courses/mis374/Resources/OrganizationalImpactAnalysis/OrganizationalImpactAnalysisReading.pdf

Date added: September 8, 2012 - Views: 18

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NIST SP 800-115, Technical Guide to Information Security ...

The Information Technology Laboratory (ITL) at the National Institute of Standards and Technology ... root cause analysis, ... Appendix B provides a template for creating Rules of Engagement (ROE) ...

http://csrc.nist.gov/publications/nistpubs/800-115/SP800-115.pdf

Date added: November 22, 2011 - Views: 45

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Understanding Root Cause Analysis for Packaging

Understanding Root Cause Analysis for Packaging BRC Global Standards 1/15/2013

http://www.brcglobalstandards.com/Portals/0/media/files/Certification/P054%20-%20Understanding%20Root%20Cause%20Analysis%20for%20Packaging.pdf

Date added: May 24, 2013 - Views: 5

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fault management - NetCracker Technology Corp.

netcracker Technology corp. 95 sawyer Road, Waltham, ... hensive integration and analytical capabilities for risk mitigation, facilitated root cause analysis, and proactive service assurance. ... Report template repository Trend reporting Dashboards OSS/J CMIP

http://www.netcracker.com/common/pdf/products/NetCracker_Fault_Management.pdf

Date added: April 27, 2012 - Views: 13

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PATIENT SAFETY Optimizing FMEA and RCA efforts in health care

“Failure mode and effect analysis” (FMEA) and “root cause analysis ... Technology is available today that uses software programs to expedite these tasks, thus cutting the cycle time of an analysis in half or more and freeing up the time of risk managers to do other

http://www.fmeainfocentre.com/papers/ashrm_paper_vol24no3.pdf

Date added: January 16, 2012 - Views: 59

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Reporting Audit Issues and - Institute of Internal Auditors, USA

Root Cause Analysis (RCA) Participant Workbook ! ... assessment, risk assessment, information technology, internal control and Sarbanes- ... A framework is a set of guiding principles or factors that form a template against which organizations can assess business practices.

https://chapters.theiia.org/nashville/Documents/Audit%20Reporting%20and%20RCA%202014%2001.pdf

Date added: May 13, 2014 - Views: 1

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Maternity Services Strategic Review - NHS Grampian - Homepage

... Root Cause Analysis ... Figure 3: Fishbone Template for Root Cause Analysis.....7 7 Wednesday Morning: Ideal State and Constraints ... namely: staff, women and families, process, information technology, information and facilities.

http://www.nhsgrampian.org/files/vsa_report_vf.pdf

Date added: December 19, 2013 - Views: 2

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Strengths and weaknesses of available methods for assessing ...

Information technology and electronic medical records 35 Administrative data 38 Autopsy reports ... and to submit a root cause analysis of these events (see http://www.jcaho.org/index.htm). • The National Patient Safety Agency (NPSA) ...

http://www.who.int/patientsafety/research/P_Michel_Report_Final_version.pdf

Date added: February 27, 2012 - Views: 13

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Focus of Quality Quality & Care - California State University ...

• How different from root cause analysis template • http://www.systems2win.com/solutions/FM EA.htm ... • Focus of Root Cause Analysis? • Focus of Failure Mode & Effects Analysis? ... “ A collection of information technology

http://www.csun.edu/~meh20426/303/11Quality.pdf

Date added: February 25, 2012 - Views: 8

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RCA Final B. Soule - Nevada

Technology Deferred Maintenance Sporadic Training Zero Fault Tolerance TRIGGERS ... SOURCE: www.jcaho.org (Root Cause Analysis Matrix) Client name/ Presentation Name/ 12pt - 36 © Copyright, Joint Commission Resources Step 6: Identify Other Contributing Factors

http://prostatetaskforce.nv.gov/HCQC/HAI/Infection-RelatedRootCauseAnalysis.pdf

Date added: June 17, 2012 - Views: 7

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Technology Readiness Assessment Guide - Lawrence Berkeley ...

Appendix H: Template Guide for a Technology Maturation Plan ..... H-1. DOE G 413.3-4A 1 9-15-11 1.0 Introduction 1.1 Purpose Technology development is the ... DOE Root Cause Analysis, Contract and Project Management, April 2008).

http://www2.lbl.gov/DIR/assets/docs/TRL%20guide.pdf

Date added: July 7, 2014 - Views: 1

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Infosheet Template PM - Maryville

Maryville’s Information Technology Resource Optimization® (ITRO®) methodology is a highly ... Use of Industry Six Sigma Root Cause Analysis Techniques to Resolve Problems ... Process Template Problem Statement, Root Cause Analysis Discipline

http://www.maryville.com/sites/default/files/pdfs/Infosheet_Template_PM.pdf

Date added: June 24, 2014 - Views: 1

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Complete College Georgia

... Science and Technology • Instructional Strategies – Classroom Climate • Self-efficacy • Early Exposure ... Take your work from the template and write your root cause analysis in the TCSG template . Expected Completion . Summary of Activities: Person(s) Responsible: Date:

http://www.dtae.org/teched/completecollege/CCG_Group3_ImprovementPlanning.pdf

Date added: March 6, 2013 - Views: 1

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helpdesk support CV template - Dayjob.com

Root-cause analysis LAN/WAN technologies ... Technology Networking Company ... helpdesk support CV template Author: www.dayjob.com Subject: Use this CV template to write your own eye catching resume. Keywords:

http://www.dayjob.com/downloads/CV_examples/helpdesk_CV_template.pdf

Date added: February 27, 2012 - Views: 37

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Frequently Asked Questions: Notice on Technology Risk Management

Frequently Asked Questions: Notice on Technology Risk Management Q1: Which categories of financial institutions ("FIs ... Q20: Will MAS prescribe a template for root-cause and impact analysis report? A20: The root-cause and impact analysis report should include an executive summary of

http://www.mas.gov.sg/~/media/MAS/Regulations%20and%20Financial%20Stability/Regulatory%20and%20Supervisory%20Framework/Risk%20Management/FAQs_Notice%20on%20TRM.pdf

Date added: July 14, 2013 - Views: 2

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PhD Project Template

PhD Project Template ... Information Technology ... chains), such as root cause analysis of performance issues, predictive analysis and the ability to perform “what-if” type simulations. This requires a framework which supports business process

http://www.nuigalway.ie/prospective_students/international_affairs_office/SWB/NUIG416.pdf

Date added: October 31, 2013 - Views: 1

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Oracle Data Sheet - Oracle | Hardware and Software ...

detect and identify the root cause of ... are available in the market but seldom do these tools provide an accurate root cause analysis. ... The desired monitoring settings for a target can be defined in a monitoring template, one template

http://www.oracle.com/technetwork/oem/pdf/511880.pdf

Date added: March 15, 2012 - Views: 7

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Close the Gap! - Grace Hill

Determine the Root Cause . Identify Root Cause . Problem: Mouse in cheese on table ... New or non-functioning technology Inadequate tools, ... Competency Gap Analysis Template Worksheet Gap Analysis Template

http://www.gracehill.com/websiteeventimgs/Close%20the%20Gap!%20Skill%20Gap%20Analysis%20-%20Slides%20and%20Resources.pdf

Date added: December 3, 2013 - Views: 3

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Quickly Define Your PMM/SDLC Process with Customizable Forms ...

... (SDLC) process for your Information Technology (IT) Department. Our forms and templates provide a methodology for IT management, ... Project Team Definition User Interface Design Template Initiate ... Root Cause Analysis System Administration Guide

http://www.sdlcforms.com/PDFFiles/SDLCformsBrochureV2.1.pdf

Date added: August 26, 2013 - Views: 5

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Fact Gathering Worksheet - Institute For Safe Medication ...

ISMP ROOT CAUSE ANALYSIS WORKBOO FOR COMMUNITY/AMBULATOR PHARMACY ... this working document can be used to complete the ISMP Community Pharmacy Template for Root Cause Analysis and Action Plan (Appendix H). Date/Time Range of Event: ... technology user error, technology and devices not meeting ...

http://www.ismp.org/tools/rca/RCA-Fact-Gathering-Worksheet.pdf

Date added: March 17, 2014 - Views: 1

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“A3” - the basic Problem Solving Tool

... and growing technology are constantly changing\ ... Template Elements (page 1) Team: knows or is affected by the problem. Project Title: What Changes or Improvement Are You Talking about? Project Owner: ... Root Cause Analysis Tool ...

http://www.umassmed.edu/uploadedFiles/fmch/Faculty_Resources/Fall11_PelletierA3.pdf

Date added: September 26, 2012 - Views: 168

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Send your resume to: Motorola Technology Sdn Bhd Plot 2 ...

... information technology and electronics components, products, ... measurement and ensuring raw data complies with standards template. ... assisting the engineer in root cause analysis and conducting standard experiment/testing

http://www.psdc.org.my/WebLITE/Applications/jobposting/uploaded/Docs/Motorola_28July10.pdf

Date added: January 6, 2013 - Views: 4

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Performance Improvement (PI) Plan and Template

employees, adopting new technology to enhance the capacity of the staff to communicate, and capital improvements in the building, ... Template for Root Cause Analysis A. WHAT IS A ROOT CAUSE ANALYSIS (RCA)? Root cause analysis (RCA) is a class

http://www.hcanj.org/files/2013/09/HCANJ_GuidelinePerformanceImprovement_4.pdf

Date added: November 4, 2013 - Views: 17

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ENMA 6050: Projects

diagram, use the human factors analysis form template provided in the associated lecture to document the ... Root cause analysis / fault tree analysis Based on your process FMEA, you will now know which activities in your process pose the top reliability

http://www.technologyforge.net/enma/6050/6050Projects/6050Projects.pdf

Date added: September 1, 2013 - Views: 1

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DfR Newsletter Template

root-cause analysis, and part qualification ... challenging technology. For more information, please contact Cheryl Tulkoff. In This Issue RoHS II Lithium-Ion Batteries 0201-01005 Components Counterfeit Risks Where is DfR? Upcoming Events Employment. DfR Newsletter Template file:///C|/Users ...

http://www.dfrsolutions.com/uploads/newsletters/Newsletter_2010-11.pdf

Date added: February 18, 2012 - Views: 5